Service Designer & CX Strategist

Clients

I have had the opportunity to work with large companies (in-house position) as well as in agencies in different industries (finance, banking, insurance, healthcare, telecommunication, hospitality, energy ...

Portfolio

With over 18 years in the digital field, I specialize in service design creating impactful experiences that bridge creativity and strategy.

Apart from the well-known methodologies such as Design Thinking and Service Design Doing, I also integrate neuroscience and AI into my work.

15+

18+

18+ Years Experience

15+ Clients

Sarah has been collaborating with our Consumer Experience Team in Sanofi during more than 6 months; bringing innovation not only on the design proposals ...

Marina Talavera - CX Manager at Sanofi

Sarah is a professional advocate for the customer and user. Her research methodologies setup the team to transform a legacy enterprise application into ...

David Evans - Global Head UX Hospitality at Amadeus

Some good word from nice people

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