EX · User Research · Workshop

Activ'Action

Improving the journey of unemployed people, creating commitment

Activ'Action — project overview

The organization

Activ'Action is an association founded in June 2014 by three unemployed individuals, aiming to help jobseekers view unemployment as an opportunity rather than a setback. Over 850 workshops organized across 20 cities in France and internationally, for more than 6,000 participants.

"We want everyone to be aware and value all their potential, that can be technical, relational, intellectual…"

94%of participants recommend the program
84%report increased confidence
180people trained as workshop facilitators
Methodology

A full immersion

In situ observation

One-month immersion, participating in 5 workshops.

Scientific research

Review of relevant studies on unemployment and skill development.

Qualitative research

14 interviews examining participant needs, workshop impacts, and improvement opportunities.

Co-creation workshop

Collaboration with unemployed facilitators to validate findings and develop solutions.

Activ'Actor profiles

78.6% hold a Bachelor's degree or higher; 50% hold a Master's. Ages range 24–62. 67.8% have been unemployed over a year; 57.9% over two years. Diverse professional backgrounds.

Primary motivations: re-motivation and confidence rebuilding, breaking social isolation, personal curiosity.

Key findings

The workshops generate measurable psychological benefits: getting back on their feet, social reintegration, re-motivation, learning from others. They also improve communication, emotional intelligence and relational skills through collective intelligence. Friendly networks develop, but professional networking remains underdeveloped, due to a lack of tools to maintain it.

Recommendations

  • → Online questionnaires to track psychological impact over six-month periods
  • → Structured participant pathways with progression levels
  • → Gamification elements to track career development
  • → Multi-level facilitator certification programs
  • → Sponsorship opportunities with clear guidelines
  • → Community self-management tools under organizational oversight
  • → Connecting soft skills to resumes, cover letters and LinkedIn profiles
Project visuals