CX · UX Designer
Course U
U. Stores online supermarket: ecommerce website (desktop/mobile)

Context
Course U is one of the big clients of the digital agency WelcomeMax: the ecommerce website of a supermarket chain in France.
Work & process
Store Locator redesign, and the customer journey from Store Locator through to checkout.
Examples
Prehome — Store Locator
Rethinking the site's entry point to quickly guide customers to their store.
Customer journey by profile
Mapping the journey by shopping profile, from Store Locator to checkout.
Project visuals

